Sunday, July 29, 2012

Business Voice Over IP Provides Many Advantages For Small Business

By Manuel S. Neace


Business voice over IP (VoIP) is a business phone system that utilizes an IP network such as a broadband internet connection for telephony amenities such as phone calls and faxes. It is available as hosted service by virtual phone providers and deployed as part of a virtual private exchange system (virtual PBX). Many small businesses can find that using a business voice over IP phone system instead of a conventional public switched telephone network (PSTN), can meet and service all their communication needs while also saving them plenty of money.

Virtual PBX systems that work with business voice over IP technology provide savings in cost right from the point of installation and are much easier to operate and maintain as well. They do not require the expensive and complicated hardware that is an essential requirement of analog phone lines. These networks are hosted by virtual phone providers that take care of all the necessary hardware and IT resources from their own offices. With just the use of a broadband internet connection, any type of phone and a phone line, small businesses can have access to a cloud based, easily deployed, flexible and user friendly business phone system.

These types of business voice over IP systems are not just cost effective but also very convenient because they bundle many features such as voice, video and data into one all-inclusive service package. These will consist of all basic telephone features like caller ID, call waiting, call log, call hold, call transfers, screening and forwarding. Other useful features include conference calls using Conference Bridge, an auto-attendant that can work as a virtual operator and voice mail that can be delivered to your email with attached audio files. Besides these, there are a multitude of choices and functions available to make all your communication procedures easier while presenting a professional image to your customers.

The ability to forward all your calls to the phone of your choice is one of the biggest benefits of this kind of service. This is especially helpful to telecommuters and businesses that have employees operating from distant locations spread out over the world.

You will also find that the business fax services in virtual PBX systems comprise of incoming and outgoing faxes and inbound faxes can even be delivered through email as a PDF file. With benefits in savings and abundant features, virtual business phone systems is the obvious choice to meet all the communication needs of any growing small business.




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