Sunday, August 12, 2012

The Benefits of On-Premises Phone Systems

By Emily Collins


With London hosting the Olympics there has much talk in the capital on flexible working and workplaces. Britannic Technologies looks at some of the pros and cons of onsite telephone systems.

As technology advances and businesses begin to work more flexibly and across greater geographies and industries, today's businesses are changing the way in which they operate; almost every member of staff has a Blackberry for business use, we all have our own extension numbers, and we all want to be able to access the server, our phones and everything else we need to work, at any time and from any location.

When it comes to business telephone systems, most workplaces are fortunate enough to have many different options at their fingertips. So what are the factors you should bear in mind when deciding between hosted and on-premises solutions?

First of all, allow Britannic Technologies to give you a little more background on the options available to businesses when it comes to telephone solutions. The first, and perhaps the slightly more traditional approach, is an on-premises system. These VoIP systems are managed on site, with all hardware such as routers, servers and cables installed and maintained by the business owning the system.

As the company's IT staff tend to be responsible for initial deployment and further ongoing maintenance, the success of this type of phone system centres on their abilities and skills. As a whole, on-premises solutions are perhaps most suited to larger companies who require a high level of customisation and prefer to have more control over their systems.

The main alternative to the on-premises telephone system, is hosted telephony. Often selected by smaller businesses that have only limited IT resources available to them, hosted services rely on external service providers, who route voice and data traffic as well as routing calls over a public switched telephone network.




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